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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Guhan Rammohan

November 14, 2023

5  out of  5 rating by Guhan Rammohan
"I bought a new car and needed to add insurance coverage. Called Jim’s office and Mimi picked up and guided me seamlessly through the process. It was easy and Mimi was super informative and pleasant to speak with. Highly recommend"

Penny Haas

November 9, 2023

4  out of  5 rating by Penny Haas
"Bianca was fantastic! Personable and definitely conveyed a genuine concern for proper coverage and offering rounded packages. The person that set my appointment however... made it seem as though it was a required meeting or my policy was going to be canceled. I took off work under what I believe were false pretenses. I would hope that was not the intent of the agency and it would be rectified for future meetings."

Ricardo Fernandez

November 7, 2023

5  out of  5 rating by Ricardo Fernandez
"Excellent people to deal with always ready to accommodate me in all my insurance needs. I highly recommend this State Farm office"

Sandy Christman

October 26, 2023

5  out of  5 rating by Sandy Christman
"Bianca was very nice and polite very considerate she helped me a lot I appreciate you Bianca thank you so much"

Salah Ben Attou

October 6, 2023

5  out of  5 rating by Salah Ben Attou
"Mimi she one of the greatest staff member you’ve shes got it! very helpful listen to customer issue and does her best to resolve it . Jim you’re very lucky to have her I was planning to switch to deferent insurance company before I spoke to Mrs Mimi thank you!"

Regina Mitchell

September 8, 2023

5  out of  5 rating by Regina Mitchell
"A few months ago I was in an accident. I was injured my car was totaled and since that day I have been working to put my life back together. Today a representative from State Farm named Bianca called me just to make sure I reported my car being off the road so I wouldn’t have to pay for insurance I wasn’t using. Imagine that, someone calling to save me money! She let me know I could suspend my coverage for six months which is a big help as I work towards getting a new car. Thanks Bianca and thank you State Farm."

Alyssa Andreadis

July 18, 2023

5  out of  5 rating by Alyssa Andreadis
"Working with Bianca on my auto policy was quick, easy and painless. She was responsive, professional and very pleasant! I highly recommend this agency and Bianca."

william kelsey

June 8, 2023

5  out of  5 rating by william kelsey
"Jim and his team are extremely responsive and helpful… I especially turn to Mimi of the Jim Gardner team as my go to person for fast, reliable, and extremely kind resolution to anything I need help with… highly recommended"

David Gehris

June 8, 2023

5  out of  5 rating by David Gehris
"Great service very reliable and kind on the phone and they get the job done as they say very good people to work with"

Annette White

June 1, 2023

5  out of  5 rating by Annette White
"AWESOME JOB, BY EVERYONE Come over and get some insurance."

Alison Heiser

May 13, 2023

5  out of  5 rating by Alison Heiser
"Mimi is absolutely amazing. She is not pushy and takes the time to explain things - by far the best person I've worked with at Jim Gardner's office"

Mỹ Quân Thái

April 21, 2023

5  out of  5 rating by Mỹ Quân Thái
"I only experienced Hamilton office. They have good service and friendly staffs , like Mimi and Robert . I hope they create more discount promotions 😃"

Sam Ess

April 18, 2023

5  out of  5 rating by Sam Ess
"Mimi did a great job with my renters and auto insurance!"

Kathleen Jordan

January 17, 2023

5  out of  5 rating by Kathleen Jordan
"Great and wonderful People gave me Super fast service when I need It ...Thank you all SO Much....I will always be Thankful that I Have this group for my Car and other Insurance !! Thanks !!"

Robin Miller

January 10, 2023

5  out of  5 rating by Robin Miller
"I've been a customer at this State Farm office for many years through tenure of three different owners. I must say that I have been so pleased with the customer service I've received from Jim Gardener's office, not just with one person at one time, but with every person I've worked since Mr Gardiner took over the business. I feel very fortunate to be able to have such trust in my car and home insurance provider and such ease in conducting business with them. Thank you all !"

denton kriebel

November 3, 2022

5  out of  5 rating by denton kriebel
"I felt very comfortable talking with these people when applying for auto insurance. I appreciated the time they spent with me,and explained all of my questions. very satisfied. D.K."


January 28, 2022

5  out of  5 rating by Nyiah
"Mimi and the rest of this office are awesome. They always respond right away and do everything they can to answer my questions."

Jordan Roman

January 21, 2022

5  out of  5 rating by Jordan Roman
"I have received outstanding service and support from Jim’s office. Mimi was fantastic throughout the entire claim process. I am very fortunate to have worked with such a supportive staff. Thank you"

Shod Lewis

December 27, 2021

5  out of  5 rating by Shod Lewis
"I went to State farm agent by macungie and it was a easy friendly experience thank you"