State Farm® Insurance Agent Jim Gardner
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Aaron Sims
March 25, 2025
5
out of
5
rating by Aaron Sims
"I think I am very sensitive towards how people interact with me, possibly suffering from some insecurities and such. Either way I didn't feel any uncomfortability or awkwardness when airing my concerns, nor did I feel rushed when I took license to rant and inject some of my dry humor into our exchange. If I had to sum up my experience with the person handling my case at State Farm, (I believe her name is Kate), she was very indulgent, and very graceful with me. Thanks Kate, thanks State Farm."
angel ortiz
March 20, 2025
5
out of
5
rating by angel ortiz
"As I was dealing with a home claim, there was somewhat of a miscommunication. To make a long story short I thought the wind damage to my property was not going to be covered by insurance. Bianca went above and beyond as she mediated every conversation I had with claims. She was on every three way call with me and cleared everything up. It felt as if she was my lawyer. Bianca is a true gem! 🫶🏼🫶🏼🫶🏼"
We responded:
"Thank you, Angel, for sharing your experience! I'm happy to hear that Bianca was able to assist you so effectively. Her dedication to ensuring clear communication and resolving your concerns is truly commendable. If you have any more questions or need further assistance, please feel free to reach out to our office. We're here to help!"
Jose Lorenzo
March 20, 2025
5
out of
5
rating by Jose Lorenzo
"Mimi Moonsamy did a great job and was courteous and a problem solver!"
We responded:
"Thank you, Jose, for sharing your positive experience! I'm glad to hear that Mimi provided excellent service and effectively solved any issues. We appreciate your feedback and are here to help with any future insurance needs or questions you may have."
joseph phipps
March 6, 2025
5
out of
5
rating by joseph phipps
"Scott was knowledgeable, honest and did not pressure at all for a decision choosing to give information, explain everything so it's understood properly and allow my wife and I to make the decision when we were ready. This is, in my opinion, the only proper and acceptable way to do things. Definitely recommend"
We responded:
"Thank you, Joseph, for sharing your experience! I'm glad Scott was able to provide you and your wife with the information you needed in a comfortable and pressure-free manner. If you ever have more questions or need assistance, don't hesitate to reach out to our office. We're always here to help!"
Courtney Boyer
March 5, 2025
5
out of
5
rating by Courtney Boyer
"Stefanny was so helpful getting me the information I needed in such a short amount of time. She was knowledgeable and professional!"
We responded:
"Thank you, Courtney, for your wonderful feedback! I'm happy to know Stefanny was able to assist you promptly and professionally. Our team is always here to help with any of your insurance needs. Don't hesitate to reach out if you have any questions in the future!"
Dee Grinson
February 14, 2025
5
out of
5
rating by Dee Grinson
"Kate has outstanding customer service skills and is very knowledgeable about the product. She was very patient and politely answered all my questions and explained my policy to me. I’m moving and need to change my address plus add renter’s insurance to my policy. Mission accomplished! Thank you so so much Kate. Smile"
We responded:
"Thank you, Dee, for sharing your experience! I'm happy to hear that Kate provided you with exceptional service and helped with your policy changes. Her dedication to ensuring you understood everything is truly appreciated. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Bruce Silver
February 12, 2025
5
out of
5
rating by Bruce Silver
"I had a complicated insurance question asked for Jim who was out of the office, Kate was extremely helpful and answered all my questions to perfection. Thanks Kate !"
We responded:
"Thank you, Bruce! I'm happy to hear that Kate was able to assist you with your insurance questions so effectively. We appreciate your feedback and are always here to help with any future inquiries. Don't hesitate to reach out if you need anything else!"
Samantha Rabenold
February 10, 2025
5
out of
5
rating by Samantha Rabenold
"Stef was extremely helpful in giving my quote options"
We responded:
"Thank you, Samantha, for sharing your experience! I'm happy to know that Stefanny was able to assist you with your quote options. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Shakora Rose
February 6, 2025
5
out of
5
rating by Shakora Rose
"Kate was amazing with helping me. I didn’t understand the whole deductible ,collision and claims process. She was very detailed and patient with me. She didn’t hang up the phone until I understood everything. I was able to make changes to my policy that best fit my financial plan and more. I greatly appreciate all of the help this morning Kate."
We responded:
"Thank you, Shakora, for sharing your experience! I'm happy to hear that Kate was able to assist you with understanding our processes. Her dedication to ensuring you feel confident in making policy changes is truly commendable. If you need further assistance, feel free to reach out to our office anytime."
Mary Hanna
January 24, 2025
5
out of
5
rating by Mary Hanna
"Bianca is a ROCKSTAR Agent!! So kind, knowledgeable and goes above and beyond for my insurance policy needs. She’s incredibly great at what she does. Thank you Bianca!!"
We responded:
"Thank you, Mary, for sharing your experience! I'm so happy to know that Bianca has been such a fantastic help with your insurance needs. Her dedication and expertise truly make a difference. If you ever need further assistance, feel free to reach out to our office. We're here to help!"
Anya Gorlova
January 20, 2025
5
out of
5
rating by Anya Gorlova
"I spoke with a representative by the name of Stephanie that works with Jim Gardner. I honestly have to say from my personal experience that State Farm in general has the best customer service. They make the experience very easy and thoughtful as well. They are not afraid to be personal with you and in return you get that satisfaction of loyalty and safety with a side of positive honesty. Stephanie, You were amazing at working with me and providing me more information that helped me out big time with savings and security. Thank you so much!"
We responded:
"Thank you, Anya, for sharing your experience! We're glad Stefanny could help. If you have questions or need assistance, please reach out. We're here to help!"
mert isgorur
January 16, 2025
5
out of
5
rating by mert isgorur
"I had a great experience with Kate from State Farm. She was responsive, knowledgeable, and took the time to explain everything clearly. Her professionalism made the process easy and stress-free. Highly recommend Kate for anyone looking for reliable insurance service!"
We responded:
"Thank you, Mert, for sharing your experience! I'm delighted to know that Kate provided you with such responsive and knowledgeable service. Her dedication to making the process easy and stress-free truly shines through. We appreciate your recommendation and are here for any future insurance needs you may have!"
Susan Frantz
January 8, 2025
5
out of
5
rating by Susan Frantz
"Highly recommend this agency for all your insurance coverage. Friendly, knowledgeable and easily reached when you need them. Special kudos to Mimi for her quick follow up with updates and support!"
We responded:
"Thank you, Susan, for your wonderful recommendation! We're so happy to know that you find our team friendly and knowledgeable. Mimi will be delighted to hear your special mention of her quick follow-up and support."
c menyhert
January 7, 2025
5
out of
5
rating by c menyhert
"Upon searching the multitudes of companies, I settled on State Farm in Bethlehem Pa because of the crew. After three months, every time I call the staff takes up my query and follows through. Chris, Briggette, and Mimi are greater than the whole. Thanks Jim. Keep them happy!"
We responded:
"Thank you for sharing your experience! It’s great to hear that our team has consistently met your expectations and handled your needs thoroughly. We’re glad our efforts have made a difference for you and appreciate your support. We look forward to continuing to assist you!"
Sharon
December 19, 2024
5
out of
5
rating by Sharon
"I decided to switch to state farm cause they gave a great quote in what I needed and there very pleasant to speak to and they understand what ur needs are"
We responded:
"Thanks, Sharon! It's important for us to understand and meet your needs. If you have any questions or need help, feel free to contact us!"
Chantelle Menes
December 4, 2024
5
out of
5
rating by Chantelle Menes
"Been with Jim Gardner and his team for years. Mimi has provided us with excellent service, is responsive and reachable for personalized service when needed. Highly recommend Mimi and Jim Gardner and his team for your insurance needs!"
We responded:
"Chantelle, thank you so much for your kind words and for being with us for so many years! I'm glad to hear that Mimi has been providing you with excellent and personalized service. Our team is always here to support your insurance needs. We appreciate your recommendation and look forward to continuing to serve you!"
Jody Snyder
November 25, 2024
5
out of
5
rating by Jody Snyder
"Mimi is quick, efficient, and makes sure you get the best price possible. Always calls back as well!!!!"
We responded:
"Jody, thank you for your wonderful review! I'm glad to hear that Mimi has been quick and efficient in helping you find the best price. It's great to know she consistently follows up as well. We appreciate your feedback and look forward to assisting you with any future needs!"
Angelo Millan
November 10, 2024
5
out of
5
rating by Angelo Millan
"Mr. Robert and Jim Gardner and Mrs Bianca were straight up honest and very very clear as to my auto insurance questions and apartment insurance questions!!! Staff are all humble and gentle on the phone and funny as well !!! I’m not an employ so plz believe me this State Farm Agent is True, Clear and you sense this when you ask a question and you hear how intelligently they answer but with care in there voice! Thank you Robert, Jim and Bianca for helping me . Very Satisfied Customer in me, Sincerely Angelo M."
We responded:
"Angelo, Thank you so much for your kind words and detailed feedback! I'm glad to know that Robert, Bianca, and our office could assist you with your auto and renters insurance questions. It's wonderful to hear that you found our team honest, clear, and caring. We always strive to provide intelligent and compassionate service. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help! - Jim Gardner - State Farm Insurance Agent, Allentown, PA"
Don Johnson
October 31, 2024
5
out of
5
rating by Don Johnson
"Great information and recommendations on insurance upgrades. Time well spent."
We responded:
"Don, thank you for your wonderful feedback! I'm glad you found the information and recommendations on insurance upgrades helpful. It's always our goal to make sure your time with us is well spent. If you have any more questions or need further assistance, feel free to reach out anytime. - Jim Gardner - State Farm Insurance Agent, Allentown, PA"
Distinctly Unique DUNIQUE LLC
October 16, 2024
5
out of
5
rating by Distinctly Unique DUNIQUE LLC
"Mimi made sure I could get the certificate of insurance I needed for my event ASAP. Great experience once again with State Farm!"
We responded:
"Mimi is fantastic! I'm happy she could assist you with getting the certificate of insurance for your event so quickly. Your positive feedback about your experience with our office means a lot. If you need anything else, don't hesitate to reach out. - Jim Gardner - State Farm Insurance Agent, Allentown, PA"
jo kraft
October 7, 2024
5
out of
5
rating by jo kraft
"Bianca was so helpful during the process of switching my car insurance over to a new car! She explained everything very well and took the time to let me adjust my auto insurance to try and get the price right for me. I appreciated her help so much!"
We responded:
"Bianca is a valuable member of our team, and I'm glad she could assist you with switching your car insurance. It's great to know she explained everything clearly and helped you adjust your policy to fit your needs. We appreciate your feedback and look forward to assisting you with any future insurance needs! - Jim Gardner - State Farm Insurance Agent, Allentown, PA"
andrew breting
October 4, 2024
5
out of
5
rating by andrew breting
"Jim, Courtney, and his entire team are the best of the best in the Lehigh Valley."
We responded:
"Andrew, thank you for your wonderful review! I'm happy that you think so highly of Courtney and the rest of our team. We strive to provide the best service in the Lehigh Valley, and your feedback means a lot to us. If you ever need anything, don't hesitate to reach out. - Jim Gardner - State Farm Insurance Agent, Allentown, PA"
Angela Delaney
September 18, 2024
5
out of
5
rating by Angela Delaney
"Mimi is spectacular at fixing issues! So use them!!"
We responded:
"Angela, thank you for your wonderful review! I'm glad to hear that Mimi was able to assist you effectively. We appreciate your recommendation and are always here to help with any future needs. - Jim Gardner - State Farm Insurance Agent, Allentown, PA"
Elizabeth Gaynor
September 13, 2024
5
out of
5
rating by Elizabeth Gaynor
"I love all the Jim Gardner crew at State farm! They treat you like people and not a number and always have a smile even through the phone 😁. Mimi is marvelous. I love how she talks with a caring tone. You know she will be there when you need her. She really helped me getting answers with things I didn't know. I felt a rapport with her like a friend. It is a nice feeling to have that support. I call her m&m marvelous Mimi😊 because she is lovely. I highly recommend Jim Gardner's State farm crew. They are all awesome!"
We responded:
"Elizabeth, thank you so much for your wonderful review! I'm glad to hear that you feel treated like a person and not just a number by our team. Mimi truly is marvelous, and it's great to know she has made such a positive impact on your experience. Your kind words about her caring tone and helpfulness mean a lot to us. We appreciate your recommendation and are always here to support you whenever you need us. - Jim Gardner - State Farm Insurance Agent, Allentown, PA"
Hector Rodriguez
September 3, 2024
5
out of
5
rating by Hector Rodriguez
"It is always a easy way to deal with state farm. No stress dealing with my agents."
We responded:
"Hector, thank you for your positive feedback! I'm glad that working with our team has been a stress-free experience for you. We're always here to help with any of your insurance needs. - Jim Gardner - State Farm Insurance Agent, Allentown, PA"