State Farm® Insurance Agent Jim Gardner
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
jo kraft
October 7, 2024
5
out of
5
rating by jo kraft
"Bianca was so helpful during the process of switching my car insurance over to a new car! She explained everything very well and took the time to let me adjust my auto insurance to try and get the price right for me. I appreciated her help so much!"
We responded:
"Bianca is a valuable member of our team, and I'm glad she could assist you with switching your car insurance. It's great to know she explained everything clearly and helped you adjust your policy to fit your needs. We appreciate your feedback and look forward to assisting you with any future insurance needs! - Jim Gardner - State Farm Insurance Agent, Allentown, PA"
andrew breting
October 4, 2024
5
out of
5
rating by andrew breting
"Jim, Courtney, and his entire team are the best of the best in the Lehigh Valley."
We responded:
"Andrew, thank you for your wonderful review! I'm happy that you think so highly of Courtney and the rest of our team. We strive to provide the best service in the Lehigh Valley, and your feedback means a lot to us. If you ever need anything, don't hesitate to reach out. - Jim Gardner - State Farm Insurance Agent, Allentown, PA"
Angela Delaney
September 18, 2024
5
out of
5
rating by Angela Delaney
"Mimi is spectacular at fixing issues! So use them!!"
We responded:
"Angela, thank you for your wonderful review! I'm glad to hear that Mimi was able to assist you effectively. We appreciate your recommendation and are always here to help with any future needs. - Jim Gardner - State Farm Insurance Agent, Allentown, PA"
Elizabeth Gaynor
September 13, 2024
5
out of
5
rating by Elizabeth Gaynor
"I love all the Jim Gardner crew at State farm! They treat you like people and not a number and always have a smile even through the phone 😁. Mimi is marvelous. I love how she talks with a caring tone. You know she will be there when you need her. She really helped me getting answers with things I didn't know. I felt a rapport with her like a friend. It is a nice feeling to have that support. I call her m&m marvelous Mimi😊 because she is lovely. I highly recommend Jim Gardner's State farm crew. They are all awesome!"
We responded:
"Elizabeth, thank you so much for your wonderful review! I'm glad to hear that you feel treated like a person and not just a number by our team. Mimi truly is marvelous, and it's great to know she has made such a positive impact on your experience. Your kind words about her caring tone and helpfulness mean a lot to us. We appreciate your recommendation and are always here to support you whenever you need us. - Jim Gardner - State Farm Insurance Agent, Allentown, PA"
Monie Curtis
September 12, 2024
5
out of
5
rating by Monie Curtis
"I'm glad I have state farm insurance it been a good experience.thus far"
We responded:
"Monie, I'm glad you're having a good experience with our office. Your satisfaction is important to us, and we're here for any future needs or questions you might have. Thank you for your positive feedback! - Jim Gardner - State Farm Insurance Agent, Allentown, PA"
Hector Rodriguez
September 3, 2024
5
out of
5
rating by Hector Rodriguez
"It is always a easy way to deal with state farm. No stress dealing with my agents."
We responded:
"Hector, thank you for your positive feedback! I'm glad that working with our team has been a stress-free experience for you. We're always here to help with any of your insurance needs. - Jim Gardner - State Farm Insurance Agent, Allentown, PA"
gabbyy
August 30, 2024
5
out of
5
rating by gabbyy
"Bianca was a pleasure to speak with, she helped me with everything and even followed up with me."
We responded:
"Thank you, Gabbyy, for your wonderful review! I'm glad to hear that Bianca was able to assist you effectively and followed up with you. We appreciate your feedback and look forward to helping you with any future needs. - Jim Gardner - State Farm Insurance Agent, Allentown, PA"
chris breting
August 29, 2024
5
out of
5
rating by chris breting
"Always receive great service from Mimi! Thanks"
We responded:
"Chris, thank you for your kind words! We're glad to hear that Mimi consistently provides you with great service. We appreciate your feedback and look forward to continuing to assist you with your insurance needs. - Jim Gardner - State Farm Insurance Agent, Allentown, PA"
Debbie Seigel
August 9, 2024
5
out of
5
rating by Debbie Seigel
"I had another great customer experience at Jim Gardner’s State Farm. I requested Mimi again because she has helped me with all my insurance on all of my autos and homes. Just got a new car, and she made it a breeze to add it to my policy. I highly recommend Jim Gardner’s State Farm for all your insurance needs!"
We responded:
"Hey Debbie, Thanks a bunch for the awesome review! I'm so glad Mimi could help you out with your new car and make the process smooth. We really appreciate your recommendation and are always here for all your insurance needs! - Jim Gardner - State Farm Insurance Agent, Allentown, PA"
PAUL HAZE
August 9, 2024
5
out of
5
rating by PAUL HAZE
"Buying insurance can be very annoying. But these people actually made it very easy and actually pleasant! They were very knowledgeable and helpful. They went into great detail to make sure that I got the coverage I wanted. They made excellent suggestions. My agent Chris was on top of everything. Mimi his assistant is top notch. It was great working with them. Plus they do a follow up call which went thru everything to make sure I fully understood all my coverages. Bianca was awesome and truly knowledgeable and helpful with this. I purchased Auto & Home owners policies. Great team great experience !"
We responded:
"Hey Paul, Thanks a lot for your awesome review! I'm really glad to hear that Chris, Mimi, and Bianca made your experience easy and pleasant. It's great that you found their suggestions helpful and that they took the time to ensure you understood your coverages. We're always here for any future needs or questions you might have about your Auto & Homeowners policies. - Jim Gardner - State Farm Insurance Agent, Allentown, PA"
Katherine Wares
July 26, 2024
5
out of
5
rating by Katherine Wares
"Mimi was very pleasant to speak to on the phone and was super helpful with getting me set up with rental insurance for the first time."
We responded:
"Hey Katherine, thanks a bunch for the awesome review! I'm so glad Mimi could help you get set up with your renter's insurance. She's a valuable part of our team! If you need anything else, feel free to reach out anytime. - Jim Gardner - State Farm Insurance Agent, Allentown, PA"
Lisa Racosky
July 8, 2024
5
out of
5
rating by Lisa Racosky
"Journey is always so friendly and helpfulvwhenever I call. Customer Service is great."
We responded:
"Thank you for your kind words, Lisa! I'm glad to hear that Journey provided you with great customer service. We appreciate your feedback and are here to help with any insurance needs you may have in the future. Jim Gardner - State Farm Insurance Agent, Allentown, PA"
Barry Kessler
July 2, 2024
5
out of
5
rating by Barry Kessler
"Courtney in the Hellertown office as usual was very helpful and professional in helping me today make adjustments to our condo policy."
We responded:
"Thank you for sharing your experience, Barry! I'm glad Courtney was able to assist you with adjusting your condo policy. We appreciate your kind words about Courtney's professionalism and helpfulness. Please feel free to reach out if you need anything else in the future! - Jim Gardner - State Farm Insurance Agent, Allentown, PA"
Edward Matthew
June 21, 2024
5
out of
5
rating by Edward Matthew
"Excellent service by staff on a renewal transfer, especially Mimi Moonsamy, who went above and beyond to accomodate and ensure the process moved along despite my inability to handle the electronic processing on my side. Many thanks!"
We responded:
"Edward, we are happy that Mimi went above and beyond to assist you with your renewal transfer! We are pleased to hear that she ensured a smooth process for you. Your satisfaction is our priority, and we are grateful for your kind words. Please feel free to reach out for any future insurance needs. - Jim Gardner - State Farm Insurance Agent, Allentown, PA"
Lynnet Ritter
June 10, 2024
5
out of
5
rating by Lynnet Ritter
"Excellent customer service from Mimi Moonsamy when changing coverage to my new vehicle"
We responded:
"Hi, Lynnet! Thank you for your 5-star review. I'm so glad Mimi could assist you with adding your new vehicle to your auto insurance policy. We look forward to continuing our relationship and hope you enjoy your new car! - Jim Gardner - State Farm Insurance Agent, Allentown, PA"
Sean Robertson
June 7, 2024
5
out of
5
rating by Sean Robertson
"Mimi was very helpful with what I needed."
We responded:
"Sean, we're thrilled to hear that Mimi was very helpful with what you needed! Our team is pleased to have provided you with excellent service. If you have any future insurance needs, feel free to reach out. Thank you for choosing our office! - Jim Gardner - State Farm Insurance Agent, Allentown, PA"
Daniel Destine
June 5, 2024
5
out of
5
rating by Daniel Destine
"Bianca was very nice and patient. Very easy to speak to and get along with. She's very nice. She gave a lot of information that was very helpful for me and my family."
We responded:
"Daniel, we're so glad you found Bianca to be patient and easy to speak with! We're grateful for your positive feedback and look forward to assisting you further in the future! - Jim Gardner - State Farm Insurance Agent, Allentown, PA"
James Knowles
May 24, 2024
5
out of
5
rating by James Knowles
"Paying my insurance is with State Farm is warm and pleasant there reps are great …tx Courtney"
We responded:
"Thank you, James! We're pleased to hear that your experience with our team at State Farm has been warm and pleasant. Courtney and the rest of our reps are dedicated to providing great service. - Jim Gardner, State Farm Insurance Agent, Allentown, PA"
William Leach
May 14, 2024
5
out of
5
rating by William Leach
"Mimi at State Farm is amazing. She and Jim have always help us with exceptional attention."
We responded:
"William, I'm thrilled to hear that you found our service exceptional! Mimi and I are pleased to have been able to assist you with such attention to detail. Thank you for your kind words, and we look forward to helping you with your insurance needs in the future! - Jim Gardner - State Farm Insurance Agent, Allentown, PA"
Ana Marquez
May 7, 2024
5
out of
5
rating by Ana Marquez
"I have been a loyal customer of State Farm since the early 2000's. Bianca was very helpful in deleting one vehicle and assisting me in paying my bull. She also offered Life Insurance option for our family. I stated we will get back to her."
We responded:
"Ana, I'm thrilled to hear about your positive experience with Bianca! We're pleased she could assist you with your vehicle and payment needs, as well as provide information on Life Insurance options. We're grateful for your loyalty since the early 2000s and look forward to assisting you further in the future! - Jim Gardner - State Farm Insurance Agent, Allentown, PA"
naomi bull
April 18, 2024
5
out of
5
rating by naomi bull
"Bianca was very helpful while reviewing my insurance needs. I would highly recommend this insurance company."
We responded:
"Thank you for your kind words, Naomi! We're glad to hear that Bianca provided you with great service. If you ever need anything else, don't hesitate to reach out. We're here to help! - Jim Gardner - State Farm Insurance Agent"
Miles A
April 15, 2024
5
out of
5
rating by Miles A
"Have been with this office for many years now, and always had good experience with all types of insurance, questions, changes, etc. Mimi has been excellent with help and also great to chat with when we get to speak. Thanks for everything."
We responded:
"Miles, thank you so much for your kind words and for being a valued member of our insurance family for many years. We're delighted to hear that you've consistently had positive experiences with our office, and we're especially glad to hear that Mimi has been excellent in providing assistance and enjoyable conversation. We truly appreciate your loyalty and trust in our agency. If you ever have any questions, need assistance, or simply want to chat, please don't hesitate to reach out. We're always here to help. - Jim Gardner - State Farm Insurance Agent"
Michael Davis
April 4, 2024
5
out of
5
rating by Michael Davis
"Very helpful and understanding. Glad that I chose them, after a referral."
We responded:
"Thank you for the positive feedback, Michael! We're pleased to hear that you found our team helpful and understanding. - Jim Gardner - State Farm Insurance Agent, Allentown, PA"
Jaya Brookins
April 4, 2024
5
out of
5
rating by Jaya Brookins
"Courtney was very friendly, relatable and great listener . I didn’t feel pressured once, as Courtney provided alot of good information for many aspects of insurance whether life, rental, auto! I was pleased to speak to Courtney and enjoyed it very much. There is not 1 bad thing I would say as the conversation had great customer service, provided clear & understandable information and mostly a lot of laughs- thank you Courtney!"
We responded:
"Jaya, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback! I'm thrilled to hear that Courtney provided exceptional customer service, clear information, and a lot of laughs during your conversation. We're delighted you enjoyed your experience and look forward to assisting you with all your insurance needs in the future! - Jim Gardner - State Farm Insurance Agent, Allentown, PA"
Jeremy Landis
March 29, 2024
5
out of
5
rating by Jeremy Landis
"Let me start by saying that I never give 5 stars on anything. To me it symbolizes a level of absolute perfection with no reason to change or improve. But today after making a call to simply update my payment information and speaking to Bianca I felt she deserved nothing less than a 5 star rating . She was kind, relatable, informative and most importantly stuck to things that would help me in my life , not the ones that are the best sales for her. I have had State farm for only a few years and they have been the best I have ever had in every category. Thank you Bianca and everyone on Jim's team."
We responded:
"Thank you for the glowing review, Jeremy! We are delighted to hear about the exceptional service you received from Bianca and our team. We appreciate your kind words and look forward to assisting you with any future insurance needs. - Jim Gardner - State Farm Insurance Agent, Allentown, PA"